Roomer Travel Inc. (“Roomer”, “we”, “our”, or the “Company”) hereby offers you (“User”, “You”) to purchase a Cancellation Protection (as defined below), that will allow You to effectively cancel your reservation with Partners of Roomer Travel Inc. made via the partner's website up to 24 hours prior to check in date and receive a refund of 80% of your total booking fee, all subject to these Terms and Conditions (“T&C”).
In these T&C, the following words and phrases shall have the meaning set forth below:
“Activation of the Cancellation Protection” shall mean Your activation of the Cancellation Protection, following which (i) You shall be entitled to receive the Refund; and (ii) all Your rights in and to the Reservation shall be transferred to Roomer, all as provided herein.
“Cancellation Protection” shall mean a Protection offered by Roomer under these T&C and made available for purchase on the partner's website which enables You, upon the Activation of the Cancellation Protection, to receive a Refund from Roomer.
“Cancellation Protection Fee” shall mean the purchase price of the Cancellation Protection, which is determined by Roomer and is indicated on the booking page of a Reservation.
“Partner” Shall mean an Affiliate of Roomer who enable their customer's to purchase RoomerFlex™.
“Refund” shall mean an amount equal to 80% of the Reservation Price excluding the protection fee in exchange for the transfer of the rights to the Reservation to Roomer. Refund made via PayPal, subject to PayPal fees. Please log into your PayPal account to review the fees subjected to your transaction.
“Reservation” shall mean the online booking of a hotel reservation via the partner's website which is nonrefundable or cannot be cancelled in accordance with its terms.
“Reservation Price” shall mean the price paid by You for the Reservation, Excluding the Cancellation Protection Fee.
A User that paid the Cancellation Protection Fee upon the booking of the Reservation and later Activated the Cancellation Protection in accordance with the terms herein, shall be entitled to cancel the Reservation and Receive the Refund, subject to the transfer of all rights in Your Reservation to Roomer. YOU MAY ACTIVATE THE CANCELLATION PROTECTION UP TO 24 HOURS BEFORE THE CHECK IN DATE IF YOU ACTIVATE THE CANCELLATION PROTECTION LESS THAN 24 HOURS BEFORE CHECK IN DATE THE CANCELLATION PROTECTION SHALL NOT BE INVOKED AND YOU SHALL NOT BE ENTITLED TO RECEIVE THE REFUND.
The Activation of the Cancellation Protection can be made via: (a) the mail sent to You upon purchase of the Cancellation Protection; in the mail there is a button which allows You to activate the Cancellation Protection subject to the Terms and Conditions; (b) by contacting Roomer’s help desk at firstname.lastname@example.org or +1 (855) 999 7976 at least 24 hours before the check in date of the reservation.
Following the Activation of the Cancellation Protection, the Refund will be paid to You by Roomer as per the cancellation policy purchased. Refund shall be made to your PayPal account, subject to PayPal fees.
Following the Activation of the Cancellation Protection by You, the Reservation shall become the sole property of Roomer and Roomer may use the Reservation in its sole discretion, including selling the Reservation to a third party through Roomer’s online platform/web site or any other channel or third party channel (the “Secondary Sale”). In the event that Roomer completes a Secondary Sale of the Reservation, for the avoidance of any doubt, You shall not have any right to receive any proceeds or commission in connection with such Secondary Sale. You shall, at all times, assist Roomer in perfecting and enforcing its rights in connection with the Reservation, as provided herein.
You shall not be entitled to receive a Refund upon:
These T&C may be amended by Roomer from time to time in its sole discretion.